Payment Processing in Your Shop: How It Works
So that you can offer your images as print products or digital downloads in your shop, we need a few details from you for processing purchases.
Payments for orders are made by your customers directly to you.
Production costs, shipping fees, and other charges will then be settled separately between you and us.
In this article, you'll learn:
how payments from your customers work
how and when the settlement is handled by scrappbook
what information you need to provide for a smooth process
Here's how payment works in the shop
Your customer orders one or more products from your shop – whether print or digital download.
At checkout, they can choose to pay either via the payment provider PayPal (recommended) or by bank transfer, depending on which payment methods you’ve enabled.
The total amount of the order is paid directly to you – into your linked PayPal or bank account.
Here’s how the settlement with scrappbook works
At regular intervals, we settle the incurred production costs, shipping fees, and service charges with you.
You’ll receive an invoice from scrappbook for this.
The amount will be debited from your linked billing account.
Billing cycle
The billing between you and scrappbook takes place once a month via the specified billing account and includes all orders placed during that period.
The amount listed on the invoice is usually settled automatically using the payment method linked to your billing account.However, we reserve the right to initiate a settlement earlier—regardless of the monthly cycle—once a certain threshold is reached.
The first billing will take place as soon as a total order value of €20 has been reached.
Subsequent automatic billings will occur at order values of €40, €80, €160, €320, and €500.
Once a total order value of €500 has been reached, billing will then occur monthly, regardless of your ongoing sales.
Enter billing address
In order to bill you correctly, we need your current billing address. Without this, it is unfortunately not possible to use the shop.
Here's how to enter it:
Log in to your user account on our platform.
Go to Shop > Shop billing > Billing address.
Enter your full billing address*.
Save the settings.
* If you have previously entered an address, it may have been pre-filled. Please check that it is still up to date.
Set up billing account
In order to charge fees, shipping and production costs, we require your billing account (credit card or SEPA direct debit). Without this, it is unfortunately not possible to use the shop.
Here's how to set it up:
Log in to your user account on our platform.
Go to Shop > Shop billing > Billing account.
Select the desired payment method (credit card or SEPA).
Enter all required data completely*.
Save the settings.
* The same applies here: if you have already set up a billing account, please check whether it is still up to date.
Set payment methods for your customers
Under Shop > Shop billing > Customer payment, you can specify how your customers can pay. Here, you can choose between PayPal and bank transfer – or activate both.
We recommend that you offer both payment methods. PayPal is the preferred method, with bank transfer serving as a fallback in case PayPal is not working.
Payment via PayPal (recommended)
The amount will be transferred automatically and directly to your PayPal account.
The production of printed products and the release of digital files will start immediately.
Thanks to a high degree of automation, you will not have to do anything.
👉 Instructions on how to connect your PayPal business account can be found here.
Payment by bank transfer
The customer manually transfers the money to your bank account.
You confirm receipt of payment in your order overview.
Only then will the order be released. Only after this release can production of the printed products and release of digital files begin.
If you have already stored an IBAN in the past, it may already be pre-filled. In this case, please check that the details are up to date.
If you forget to approve the payment, we will automatically remind you. If approval is not given within 3 weeks, the order will be automatically cancelled.
⚠️ Note: This method involves more effort for you and your customer – it is best to use it only as a backup to PayPal.
✅ Conclusion: Enter payment information in good time
Please enter all payment information completely and correctly to ensure that orders are processed smoothly. This is the only way to ensure that orders can be produced and delivered without delay.