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How do I connect my PayPal Business account to my shop?

PayPal, PayPal Business, Shop, Payment, Billing

Updated over a month ago

How to connect your PayPal Business account to your shop

To enable your customers to pay conveniently via PayPal in your shop, you need to connect your PayPal business account to our platform. In this article, we will show you step by step how to:

  • create a PayPal business account (if you don't already have one)

  • find your client ID and secret key

  • store this data with us


1. Create a PayPal business account

If you don't have a PayPal business account yet, you can set one up for free:

  1. Click on ‘Sign up now’

  2. Follow the instructions provided by PayPal

⚠️ Important: A personal account is not sufficient – you need a business account to receive payments in your shop.


2. Retrieve customer ID and secret key

Once your account is set up, you will need your client ID and secret key to establish the connection.

Here's how to find this information:

  1. Log in to your PayPal account at https://developer.paypal.com/.

  2. Click on your profile picture in the top right corner and select Dashboard.

  3. Go to Apps & Credentials

  4. Under REST API apps, click on Create App (if you haven't already done so)

  5. Give your app a name (e.g. ‘My Photo Shop’) and select your business account

  6. Click on Create App

You will now receive:

  • Your client ID

  • Your secret key

🟢 Make sure you use the data from the Live section (not ‘Sandbox’) – this is the only way you can receive real payments.


3. Enter your login details in your shop

  1. Log in to your user account on our platform.

  2. Go to Shop > Shop billing > Customer payment.

  3. Activate PayPal.

  4. Enter your customer ID and secret key.

  5. Save the settings.

Done! Your shop is now ready for PayPal payments*.


*Important: For your shop to function properly, you must also fill in the billing address and billing account details. We also recommend that you provide your bank details for bank transfers. This allows your customers to pay by bank transfer as an alternative – for example, if a PayPal payment is not possible.

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